![]() ![]() Shipping time frames are calculated at checkout. We offer UPS, USPS & DHL services for all international orders. ![]() Shipping charges for your order will be calculated and displayed at checkout. We provide international shipping to most of the world! Please have your order confirmation email with you when you come. Our in-store pickup hours are on, on & on. We will send you an email when your order is ready along with instructions. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 24 (Unless Preorder). You can skip the shipping fees with free local pickup at Nexgen Games, located at 2475 Black Rock Turnpike, Fairfield Connecticut 06825. Any rerouting or other fees are responsibility of the buyer.įor calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.įor free shipping: We offer FREE shipping (via standard USPS/UPS) on orders over $200. Please confirm your shipping address is correct, you can type your address into google maps for an exact postal service format. If you need to split your order into 2 shipments, you can contact us at to request a second shipping label. Please check out pre-order and in-stock items in separate carts, unless you would like them all shipped together. Preorder items are generally shipped 1-3 days prior to the official release date, to ensure a timely delivery.Īny order containing both pre-order and in-stock items in the same cart will be shipped upon the arrival of the latest release ordered. You will receive another notification when your order has shipped. Generally, orders placed before 1 PM EST are shipped same or next business day. It lasts five working days after the date of purchase, or 48 hours after the item is received, whichever is shorter.All in stock orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. This refund, exchange and returns policy applies to online and in store purchases. Items with prices that fluctuate based on supply, demand, tournament playability or ban lists may not be returned if any of these events have affected the item's price. ![]() They will often cover your shipping costs and sometimes provide something extra to apologise for the inconvenience. We may request you select a trackable shipping service and purchase insurance at your expense when returning items for these reasons.įor products missing components or damage within the factory-sealed packaging, we may request you contact the manufacturer. We can deduct this from the amount refunded to you. In the event that a refund is granted due to changing your mind, you no longer want the item, or you have taken more than the allotted time to return the item/s, you may be responsible for paying any credit card or Paypal fees the provider charges us. ![]() Some banks take time to process refund requests. If you haven’t received your refund within five working days, contact us and we will confirm if it has been submitted to your payment provider. You will receive confirmation via email and the credit will be automatically applied to your account. Approved refunds will be submitted to your original payment provider within three working days of receiving the return item. ![]()
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